Testimonials

"The Cashroom provides MBM Commercial LLP with a full Cashroom and 'Finance Director' service. They 'keep our books' provide cheques when we need them, and produce monthly management accounts within days of our month end. As a result I have a very clear picture of the firm's financial position, and I do not need to worry about employing or managing Cashroom staff, nor concern myself with day to day compliance issues. This means I have more time to focus on strategic issues, to generate new business, and to earn fees - a far better use of my time than worrying about the Solicitor's Accounts Rules!"
"MRN Solicitors have assisted me with recovery of inter partes costs in a number of claimant clinical negligence cases. On each occasion they have dealt with the matter most effectively, demonstrating a sound understanding of the central issues in such specialised cases, keeping me fully informed of developments and reaching an acceptable resolution of the claim without undue delay. I have valued the sound advice their cost experts have provided. I would have no hesitation in recommending them to other solicitors and will continue to instruct them myself"
"Outsourcing our file reviewing to DP over the last few years has provided us with accurate and objective information that we would otherwise not have.

The reports DP provide are essential in ensuring we provide a first class service to our clients."
"Hansells have been clients of Cloud (formerly ESG) for well over 10 years. Throughout that time they have always been proactive in advising us of the latest developments in the IT market, consulting with us when we should be adopting the new technology and carrying out the implementation.

The decision to enter the virtual environment was an easy one to make. Our need to manage our data risk matched with the knowledge that we would be secure and well looked after in Cloud's hosted environment made the transition from having to own and manage our own servers simple. We can now concentrate on getting the best out of our specialist software and leave the day to day running of our systems to Cloud"
"Concert's telephony solutions and sound advice have had a significant, positive impact on our business.

The Concert team have played an important part in helping us meet our ambitious growth plans in 2010"
"I consider the service provided (by PI Costing) is extremely good. Once a case is settled I know costs will be properly dealt with which allows me to move on to other work. Many Thanks"
"PI Costing have proved themselves to produce accurate and detailed bills, resulting in near 100% recovery in major catastrophic injury claims. They are now our first choice of costs draftsmen in large scale claims"
"The service we have received from Deminos has been superb. The attention to detail and understanding of our business has been impressive.
The Deminos team are very focused, professional, friendly and knowledgeable and I would have no hesitation in recommending their service to any organisation."
"I was hesitant at first in working with someone besides my own secretary, but you know what, I was so wrong. I have been using D2U now for well over six months and they are just excellent. I wish I would have used them earlier."

News

Press release: 1 November, 2010

OUTSOURCING ASSOCATION PROMISES BIG SAVINGS FOR SOLICITORS' PRACTICES NATIONWIDE

Eight UK companies, each with its own specialist niche expertise, have formed a one-stop-shop professional association providing outsourcing services for solicitors' practices across the country.

The Solicitors' Outsourcing Association is an independent, not-for-profit organisation designed to allow solicitors to reduce costs and overheads by concentrating on their core legal services for clients, and providing quality assurance for solicitors.

Co-founder Gail Biddulph gives the new Association a "roaring" start during a motor cycling holiday in Morocco

Its co-founder Gail Biddulph, Managing Director of one of the member companies, Distinctive Partnerships of Rossett, near Chester, stressed that the new Association would provide significant, tangible benefits for solicitors' practices of all sizes from "one man bands to the so-called magic circle companies."

"Through our work with legal practices over many years we have gained an insight and understanding of their particular needs that has proved to be invaluable in ensuring that the Association is a one-stop-shop covering solicitors' core business activities" she said.

"In this way the Association enables a solicitors' practice to reduce its overheads and improve the quality of the service it gives to its clients by focussing on the core business activities of client work and managing client relationships. The Association has strict quality requirements for membership, and unsatisfactory performance would result in loss of membership".

The new Association provides a cover-all "umbrella" service that includes accounting and bookkeeping, cloud hosting and IT support, dictation services, file review and regulatory compliance audits, human resources and employment law services, legal cost experts, outsourced reception and voice and data IT services.

Gail Biddulph (46) and her business partner and SOA Chairman, solicitor Martin Read, co-founded the Association with Joanna Swash, of the Telephone Answering and Outsourced Switchboard company Moneypenny of Wrexham, North Wales.

"Since the start we have been at pains to ensure the quality of the service offered by each member company. Each company has been carefully vetted and references have been taken from solicitors to ensure that they have a thorough understanding of the specialist requirements the legal profession," said co-founder Joanna Swash of Moneypenny.

In addition to Distinctive Partnerships and Moneypenny, the Association comprises (in alphabetical order): Cloud Computing Centre, cloud hosting and on-premise IT support; Concert, voice and data IT services; d2u, outsourced dictation services; Deminos, human resources and employment law; MRN, legal cost experts; The Cashroom LLP, specialist accountancy and legal bookkeeping. Additional potential member organisations are currently the subject of quality checks.